:root{font-family:'Segoe UI',Arial,sans-serif;font-size:14px;color:#20342d;--green:#225f4c;--line:#e1e7e4;--muted:#77867f;background:#f1f4f2}button{transition:background .15s,box-shadow .15s;border-radius:6px;font-weight:500}button:active{transform:translateY(1px)}.primary{background:#245e4c;box-shadow:0 2px 4px #1c503314}.top{height:88px;padding-right:28px;gap:30px;box-shadow:0 1px 7px #223b2b06}.brand{width:166px}.top strong{font-size:18px;font-weight:650}.top>.demo{background:#f6f0dd;color:#816a32;border:1px solid #e9dfbe;padding:7px 12px}.shell{grid-template-columns:202px minmax(0,1fr);height:calc(100dvh - 88px)}nav{padding:22px 14px;background:#183e33;color:#d8e7df;border:0;gap:9px}nav button{background:transparent;color:#d8e7df;font-size:14px;padding:13px 12px}nav button:hover{background:#285244;color:#fff}nav button.active{color:#fff;background:#306451;box-shadow:inset 3px 0 #c2a56a;border-radius:4px}nav .muted{color:#9ab7a8}nav b{background:#426e5b;min-width:21px;padding:3px 4px;border-radius:4px}.nav-bottom{border-top:1px solid #365448;margin-top:auto;padding-top:14px}.nav-bottom button{font-size:12px}.inbox{grid-template-columns:292px minmax(320px,1fr) 288px}.queue-head{padding:24px 20px 14px}.queue-head h1{font-size:22px;font-weight:650}.search{background:#f4f7f5;border:1px solid #e3e9e5;padding:11px 12px}.filters{gap:8px}.filters select{font-size:11px;padding:8px}.client{padding:18px 20px;border-bottom-color:#e7ece9}.client strong{font-size:15px;font-weight:650}.client.selected{background:#eaf3ed;border-left-width:4px;padding-left:16px}.client .excerpt{font-size:12px;line-height:1.6;margin:9px 0 12px}.client .meta{font-size:10px;line-height:1.5}.client .muted{line-height:1.9}.chip{border-radius:4px;font-size:10px;font-weight:600;padding:4px 7px}.chat{background:#f2f5f3}.chat-head{padding:22px 24px}.chat-head h2{font-size:19px;font-weight:650;margin-bottom:10px}.chat-head .subline{font-size:12px}.messages{padding:20px 24px;gap:18px}.message{padding:14px 17px;border-radius:7px;border-color:#e0e7e2;box-shadow:0 1px 2px #29402a05;max-width:92%}.message p{font-size:14px;line-height:1.65}.message small{font-size:11px;color:#85958b}.message.out{background:#e2efe6;border-color:#d5e6db}.message.note{background:#fff7dd}.day{font-size:10px;margin-bottom:6px}.followup{margin:15px 22px 0;border:1px solid #ead6bc;border-left:3px solid #bb8a47;background:#fffaf2;padding:11px 14px;display:flex;gap:12px;align-items:center;flex-shrink:0}.followup svg{color:#b38239}.followup strong{display:block;font-size:12px;color:#7c592e}.followup span{font-size:11px;line-height:1.6;color:#9b7c56}.followup button{margin-left:auto;font-size:11px;padding:7px 9px;white-space:nowrap}.chat-controls{display:flex;align-items:center;gap:7px}.chat-controls button{font-size:11px}.composer{padding:14px 20px 18px}.mode{margin-bottom:12px}.mode label{font-size:12px;font-weight:600}.composer textarea{min-height:82px;padding:13px;font-size:14px;background:#fcfdfc;border-color:#dce4df;resize:vertical}.toolbar{gap:7px;margin-top:10px;flex-wrap:wrap}.toolbar button{font-size:12px;padding:9px 11px;min-height:37px}.toolbar button span{white-space:nowrap}.toolbar .primary{margin-left:auto}.profile{padding:24px 19px}.profile h3{font-size:13px;font-weight:650}.profile dl{padding-top:12px}.profile dt{font-size:10px}.profile dd{font-size:12px;margin-bottom:16px}.profile section{margin-bottom:26px}.profile label{font-size:11px}.profile select{padding:10px;font-size:12px}.profile input[type=checkbox]{accent-color:var(--green)}.profile .task p{font-size:12px;font-weight:600}.profile .task>span{font-size:11px}.task-actions button{font-size:10px;padding:6px}.profile .incoming-button{width:100%;font-size:12px}.page{padding:32px 36px}.page-head h1{font-weight:650}.summary{border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:20px 0;gap:55px}.summary strong{font-size:29px}.task-table th{padding:13px;font-size:11px}.task-table td{padding:17px 13px;font-size:13px}.task-table p{margin:5px 0}.task-table small{font-size:10px}.material{border-top:3px solid #c1a267}.material h2{font-size:16px}.material p{line-height:1.7}.material .material-icon{background:#e9f2eb;width:46px;height:46px;display:grid;place-items:center;margin-bottom:20px;border-radius:6px}.material .material-icon svg{margin:0}.empty{line-height:1.7}dialog{border-radius:8px;padding:26px;box-shadow:0 20px 80px #17362930}.modal-head h2{font-weight:650}dialog .field{font-size:12px;margin:18px 0}.field input,.field select,.field textarea{padding:11px;font-size:14px}.row h3{margin:0}.queue-caption{display:flex;justify-content:space-between;color:#95a099;font-size:10px;padding:14px 2px 0}.outcome{border:0;background:#fff8e6;padding:10px;margin-top:10px;font-size:11px;color:#85672f;line-height:1.6}#runtime-error{position:fixed;inset:auto 15px 15px;background:#fff0ee;color:#942d25;border:1px solid #d78b81;z-index:10;padding:14px;box-shadow:0 5px 25px #0002}.red{color:#ab493d}
@media(min-width:1600px){.inbox{grid-template-columns:330px minmax(360px,1fr) 310px}.messages{padding:22px 35px}.chat-head{padding-left:35px}.followup{margin-left:35px;margin-right:35px}}
@media(max-width:1300px){.shell{grid-template-columns:76px minmax(0,1fr)}nav span,nav b,.nav-bottom>.muted{display:none}nav button{justify-content:center;padding:14px 9px}.inbox{grid-template-columns:275px minmax(330px,1fr) 270px}.brand{width:126px}.profile{padding:24px 16px}.toolbar button{padding:8px}.toolbar .primary{margin-left:auto}}
@media(max-width:1120px){.inbox{grid-template-columns:275px minmax(300px,1fr)}.profile{display:none}.detail-btn{display:inline-flex}.top strong{font-size:16px}.chat-controls>.incoming-compact{display:none}}
@media(max-width:720px){.top{height:76px;gap:12px;padding:6px 12px}.brand{width:64px}.top strong{font-size:13px;max-width:170px}.top>.demo{font-size:9px;max-width:105px;padding:5px 6px;line-height:1.4}.shell{height:calc(100dvh - 76px);grid-template-columns:52px minmax(0,1fr)}nav{padding:12px 5px;gap:8px}nav button{padding:13px 7px}.inbox{display:block}.queue-head{padding:20px 16px 14px}.chat-head{padding:14px 12px}.chat-head h2{font-size:16px;margin-bottom:8px}.chat-head h2 .muted{display:block;margin-top:4px}.chat-controls>.incoming-compact{display:none}.chat-controls>.resolve{display:none}.chat .subline{font-size:10px}.messages{padding:18px 12px;gap:14px}.message{padding:11px 13px}.message p{font-size:13px}.message small{font-size:10px}.followup{margin:10px 10px 0;padding:9px;gap:7px}.followup strong{font-size:10px}.followup span{font-size:10px}.followup button{font-size:10px;padding:5px}.followup>svg{display:none}.composer{padding:10px}.mode{gap:10px}.mode label{font-size:11px}.composer textarea{min-height:68px;font-size:13px}.toolbar{gap:5px}.toolbar button{padding:8px;font-size:11px}.toolbar button svg{width:15px;height:15px}.toolbar button .action-label{display:none}.toolbar .primary{flex:1}.profile{display:none}.page{padding:22px 14px}.summary{gap:22px;padding:16px 0}.summary strong{font-size:25px}.task-table th,.task-table td{padding:12px 7px;font-size:11px}.page-head h1{font-size:19px}.operator{display:none}}